Privacy Policy

1xbet com app ("we", "our", "platform") takes your privacy very seriously. This Privacy Policy ("Policy") describes what information we collect about you when you use our website and mobile app, how we use it, and the circumstances under which we may share it with third parties.

This Privacy Policy 1xbet com appApplies to all services, products, and platforms of . By using our services, you are considered to have agreed to this policy. If you disagree with any part of it, please discontinue use of our services.

We continuously improve our security practices and comply with applicable data protection laws. For users in Bangladesh, we also respect local data protection regulations.

1xbet com app Two types of data are collected — information you provide directly and information collected automatically.

Directly provided information

Automatically Collected Information

• Device information: Device type, operating system, and browser version.
• Log data: IP address, login time, and page visit history.
• Location Data: Only approximate country/region derived from IP address.
• Usage patterns: Data on which games or betting markets you use most.
• Cookies & Tracking: Session cookies, preference cookies (details below).

1xbet com app Collected data is used for the following purposes:

• Account management: To handle registration, login, identity verification, and account security.
• Service delivery: Processing of betting, gaming, deposits, and withdrawals.
• Fraud Prevention: Detecting suspicious activity and preventing money laundering.
• Customer support: Addressing your questions, complaints, and issues.
• Marketing: Sending you relevant offers and promotions with your consent.
• Legal obligations: Meeting regulatory reporting requirements and legal obligations.
• Product Development: Improving platform experience and performance.
• Responsible gaming: Identifying signs of addiction and providing timely support.

We do not sell your data to third parties for any commercial purpose. You may unsubscribe from marketing communications at any time.

1xbet com app Cookies and similar tracking technologies are used on this website. Cookies are small text files stored in your browser.

Types of Cookies We Use:

• Essential Cookies: Maintaining login sessions, security tokens — the site cannot function without these.
• Functional cookies: For language preferences, theme settings, and a personalized experience.
• Analytics Cookies: To understand how the site is used — which pages get the most visits and where issues arise.
• Marketing cookies: To show relevant ads — only with your consent.

1xbet com app Does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Providers: To process transactions through payment gateways including bKash, Nagad, and Rocket.
• Identity Verification Services: With trusted third-party verification providers for the KYC process.
• Technology Partners: For server hosting, analytics, and cybersecurity services — bound by strict agreements.
• Regulatory authority: To meet legal obligations, comply with court orders, or assist in investigations.
• Fraud Prevention: Blacklisted user information shared with other industry service providers.

In all cases, third parties receive only the minimum necessary data and are required to adhere to our data protection standards.

We don't hold your data longer than necessary. Generally:

• Account Information: For as long as the account is active, and for 5 years after closure (as required by law).
• Transaction History: A minimum of 5 years — in compliance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Support Contact: 2 years after the issue is resolved.
• Log Files: Up to 1 year, after which they are automatically deleted.
• Marketing Data: As soon as you unsubscribe.

Once the retention period expires, data is securely deleted or anonymized.

1xbet com app Industry-leading technology is used to keep your data secure. Our security layers include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: To protect against cyberattacks.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Encrypted Database: Stored data is kept encrypted at all times.
• Access Controls: Only authorized personnel can access the data they need.

1xbet com appAs a user of , you have the following rights:

To exercise any of your rights, contact us by email (support@1xbetcomapp.net). We will respond within 30 days.

1xbet com app's services are intended solely for individuals aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

If a minor has registered on our platform, their account will be closed and all associated data permanently deleted as soon as we are notified.

We may update this privacy policy from time to time. For any significant changes:

• A notification will be sent to your registered email.
• A notice will be displayed on the platform.
• The "Last updated" date at the top of the page will reflect any changes.

Continued use of our services after any changes takes effect means you accept the updated policy. We recommend checking this page regularly.

Contact us with any questions, concerns, or requests to exercise your rights regarding this Privacy Policy:

• Email: support@1xbetcomapp.net
• Website: 1xbetcomapp.net

Our data protection team typically responds within 5 business days. Complex requests may take up to 30 days.